1. Provider and agreement

FundyBee (the Service) is operated by Innovation Bee P.C., registered as INNOVATION BEE ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΕΙΑ, a Greek private company (I.K.E.). Our registered office is Palaeokastro 0, 50300 Voio, Kozani, Greece. We are registered in the Greek General Commercial Registry (G.E.MI.) under number 164094236000; VAT number EL801827709.

These Terms form a contract between us and the person or organisation that creates or uses an account (Customer or you). If you act for an organisation, you confirm that you have authority to bind it. The Service is designed primarily for organisations and professionals. If you use it as a consumer, the mandatory protections of your country of residence continue to apply.

You accept these Terms by selecting the acceptance checkbox and creating an account, by accepting them at a paid checkout, or by signing a separate order that incorporates them. The contract language is English. Before purchase, you can review and correct the selected product, billing interval, quantity, price, applicable tax and account information. Checkout requires acceptance of the Terms and, after payment, we send the order contact a durable confirmation with the trader, order, price/tax, renewal or withdrawal information and legal version. That email attaches the exact Terms and withdrawal/refund information presented for the contract; we record their SHA-256 fingerprints with the acceptance or order evidence.

This version applies to accounts first registered on or after 31 August 2026. Customers with an earlier account remain on the terms they previously accepted until 30 September 2026; we must give them the promised advance notice before this version takes effect and request fresh acceptance where law or the change requires it. The 24 August 2026 version is archived here.

2. The Service

FundyBee is an AI-assisted workspace for decentralised Erasmus+ KA210 small-scale partnerships and KA220 cooperation partnerships. It can help teams develop ideas, research public sources, manage partners, draft application sections, prepare budgets and timelines, review a draft against configured criteria, collaborate and export a submission package.

FundyBee does not submit an application, hold your EU Login, determine eligibility, award funding, or represent the European Commission, an Erasmus+ National Agency or any public authority. Centralised calls and other actions are covered only when the Service expressly says so.

FundyBee is a browser-based service that requires a reliable internet connection and a currently supported version of a modern browser with JavaScript, cookies and local storage enabled. It supports the uploads and exports shown in the interface, subject to the file formats, size limits and availability stated there. Exported material may need manual transfer or adjustment for an official form. FundyBee does not connect to EU Login or submit directly to an Erasmus+ portal. Material compatibility, interoperability or file restrictions are shown before the affected upload, export or purchase.

3. Eligibility, accounts and teams

• You must be at least 18 and legally able to enter this contract. Accounts are not offered directly to children.
• Registration information must be accurate. Keep credentials confidential and notify us promptly of suspected compromise.
• Workspace owners and administrators control invitations, roles, billing and access. They must invite only authorised people and remove access when it is no longer needed.
• You are responsible for activity by people you authorise. Tell us promptly of suspected compromise; we will investigate disputed activity, and nothing makes you responsible for unauthorised activity caused by our breach or that you did not authorise.
• You may not transfer an account or provide shared credentials. Individual team members must use their own login.

4. AI transparency and human review

FundyBee visibly identifies its AI assistant and AI actions. When you use them, you are interacting with an AI system. AI-generated or AI-assisted text can be inaccurate, incomplete, biased, non-unique or out of date, and citations can be wrong. It is draft material, not legal, financial, safeguarding or official Erasmus+ advice.

You remain the human author and decision-maker. Before using or submitting output, you must verify facts, calculations, sources, eligibility, consent, intellectual-property rights and the current Programme Guide, call documents and application form. A score or “ready” status is an internal aid, not an official assessment or funding prediction. Preserve any AI-use or provenance disclosure required by a call, funder or law. Some exports may include machine-readable AI-assistance metadata.

Do not use FundyBee as the sole basis for admission, grading, grant allocation, employment, credit, safeguarding or another decision with legal or similarly significant effects. Do not use it for emotion recognition in education, social scoring, prohibited manipulation, or to exploit a person because of age, disability or vulnerability.

5. Customer Content and output

Customer Content means information you or your invited users enter, upload, import or generate in the Service, including ideas, proposals, partner records, chats, files, budgets and instructions. As between you and us, you retain your rights in Customer Content. You grant us and our processors a limited, non-exclusive licence to host, copy, transmit, transform and display it only as needed to provide, secure, maintain and support the Service, comply with law and follow your instructions. Product improvement uses de-identified or aggregated operational information; we do not use Customer Content for another improvement purpose without a separate documented instruction or valid consent. This licence ends when the relevant data is deleted, subject to lawful retention and backups.

You decide what to share with collaborators or through a share link and are responsible for their authority to receive it. You confirm that you have the rights and lawful basis needed for Customer Content, including personal data about partners or participants. Minimise personal data and do not upload special-category data unless it is strictly necessary, lawful, protected and agreed with us where required.

To the extent legally possible, rights that we obtain in output generated specifically for you are assigned or licensed to you for any lawful purpose. This does not guarantee that an output qualifies for copyright, is unique, or does not resemble third-party material. You must review it before publication or submission.

6. Acceptable use, moderation and notices

You must not, and must not help anyone to:

• use the Service unlawfully, fraudulently, deceptively or in breach of Erasmus+ rules or third-party rights;
• upload malware, credentials, unlawfully obtained data, or content that is defamatory, abusive or infringing;
• probe, bypass or interfere with security, rate limits, tenant isolation, access controls or service infrastructure;
• scrape the Service, harvest personal data, send unlawful direct marketing, or use partner-contact features contrary to applicable privacy and ePrivacy law;
• reverse engineer, resell, sublicense or white-label the Service except with our written permission;
• misrepresent AI output as an official decision, verified fact or independent professional opinion.

Content moderation and restrictions

We enforce these rules to protect users, third parties and the Service. We may investigate a report or content made available through FundyBee and may restrict the visibility of a specific item, disable access, limit a related payment or feature, or suspend or terminate an account where the content is illegal, infringes rights or breaches these Terms. Measures are selected according to the nature, gravity, frequency and consequences of the issue. Urgent security or legal action may be taken immediately; otherwise we aim to give the affected Customer an opportunity to respond. Automated security, malware, rate-limit or spam signals may help us prioritise a case, but a content report and any appeal receive human review before a final decision unless applicable law requires a different process.

Illegal-content notices

Any person or organisation may notify us electronically about a specific item they believe is illegal by using the support form and selecting DSA notice — alleged illegal content, or by emailing info@innovationbee.gr with that phrase in the subject. A notice should include:

• a sufficiently substantiated explanation of why the information is alleged to be illegal and, where known, the relevant legal ground;
• the exact URL or other precise electronic location, plus any information needed to identify the item;
• the notifier’s name and email address, except where EU law permits those details to be omitted for a notice concerning specified child sexual abuse or exploitation offences; and
• a statement confirming a good-faith belief that the information and allegations in the notice are accurate and complete.

We process notices in a timely, diligent, objective and non-arbitrary way. When electronic contact details are provided, we confirm receipt without undue delay and communicate the decision and available redress. If content or access is restricted because information is considered illegal or incompatible with these Terms, and we know how to contact the affected recipient, our notice gives clear and specific reasons, including the material facts, the legal ground or contractual clause relied on, the nature, territorial scope and duration of the restriction, any automated means used in the decision, and how to appeal. Disclosure may be limited where law or a competent authority prohibits it.

An affected recipient may appeal through the same support form by selecting Appeal a content or account restriction. A person or body exercising a Digital Services Act function may use info@innovationbee.gr as our electronic contact point and select Authority or regulator contact in the form. We communicate through this contact point in English and Greek. It is also the direct contact point for recipients of the Service.

7. Third-party and public sources

The Service relies on providers for hosting, authentication, AI processing, email, payments, signatures and error monitoring. It can also retrieve public Erasmus+ project records, organisation websites and other web sources. Third-party content and availability remain subject to their own terms. A public source is not automatically accurate, current or free of rights restrictions.

Model and routing providers can change to maintain security, quality or availability. We will update the Privacy Notice and the subprocessor list in the Data Processing Addendum, and give advance notice where the DPA or law requires it.

8. Prices, billing and renewal

Current base prices, before VAT or other tax where applicable, are:

Proposal packs are limited to 40 activations per checkout. The automatic pack discount is 3% for 2–4, 5% for 5–7 and 15% for 8–40. Larger volumes are quoted separately. Email sales@fundybee.com for a special price. Stripe Checkout collects the billing location and, where relevant, a tax identifier and calculates applicable tax. The total, currency, tax and any discount shown before payment control that order. We do not take a percentage of a grant.

Monthly and annual workspace plans renew automatically for the same period until cancelled. Paid seats are linked to workspace membership and can change the recurring amount. A seat change may create a prorated charge or credit calculated by Stripe and reflected in billing or the next invoice; contact us before changing membership if you need an estimate. You authorise Stripe to charge the selected payment method on each renewal. If payment fails, we may retry, restrict paid features or suspend access after reasonable notice.

We may change future prices with at least 30 days’ notice. A recurring price change takes effect no earlier than the next renewal after that notice. The price of a completed one-off purchase does not change retrospectively. Stripe processes payment-card data; we retain billing identifiers, transaction records and payment-event data, not full card numbers.

9. Cancellation, withdrawal and refunds

You may cancel a subscription from the available billing controls or by contacting us. Cancellation stops renewal and normally takes effect at the end of the paid period; amounts already paid are not automatically prorated, except where the law or our Refund Policy requires a refund. Proposal activations are one-off purchases and are governed by that policy.

If you are an EEA consumer, you generally have 14 days from the contract date to withdraw from a distance service contract. If you expressly ask us to begin during that period, the law may allow a proportionate charge for service supplied before withdrawal. Any loss of a right for digital content requires the separate express consent and acknowledgement required by law; accepting these Terms alone is not treated as that waiver. To withdraw, use our online withdrawal function. It records the contents, date and time of your request and sends an immediate durable receipt containing those details. You may instead send any other unambiguous withdrawal statement to info@innovationbee.gr with your account and order details.

Mandatory rights for non-conforming digital services—including repair, price reduction or termination where applicable—are not limited by these Terms or the Refund Policy.

10. Availability and changes

We aim to keep the Service available and secure, but maintenance, provider failures, security events and events outside reasonable control can interrupt it. No uptime service level applies unless a separate order says so. Keep exported copies of material needed for a deadline. We may modify a digital service only for a valid reason such as security, legal compliance, provider availability, interoperability, performance or service development, and without additional cost under the existing contract. We will explain a change clearly. If a change has more than a minor negative effect on an EEA consumer’s access or use, we will give advance notice on a durable medium. The consumer may terminate free of charge within 30 days after receiving the notice or the change, whichever is later, and receive the refund required by law, unless access to an unchanged conforming version remains available at no extra cost.

11. Our intellectual property

We and our licensors retain all rights in FundyBee, including its software, interface, brand, documentation, workflows, prompts, evaluation logic and aggregated service know-how. Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-transferable right to use the Service during the contract for your internal proposal work. No right is granted to copy or commercialise the platform itself.

12. Privacy and data processing

Our Privacy Noticeexplains processing for which we are a controller. When we process personal data in Customer Content on an organisation’s behalf, the Data Processing Addendum is incorporated into these Terms. The Cookie Policy describes cookies and browser storage. You remain responsible for your own controller duties, notices, lawful bases and instructions.

13. Cloud switching and portability

This section is our current online switching register. Where the EU Data Act rules for switching data-processing services apply, a Customer may ask to switch the affected FundyBee service to another provider, move exportable data and digital assets to its own information and communications technology infrastructure, or erase them when the service ends. Submit the request through support or email info@innovationbee.gr and provide the destination and secure-transfer details available to you. We also offer the standard process to other business Customers where reasonably feasible.

The exportable categories and current portable structures are:

The self-service export uses a JSON object with a meta group describing scope, limitations and source warnings, and a data group organised by record type; JSON field names identify the exported data structure. We provide current field or transfer information needed for an assisted switch on request. There is no separate open interoperability specification for FundyBee-specific records beyond the listed standard JSON, PDF, Markdown and XLSX formats.

Exportable data does not include another customer’s data; data that the Customer has no right to receive; payment-card or authentication secrets; or information specific to our internal service operation where disclosure would create a security risk or expose trade secrets. The internal exclusions cover source code, system prompts, evaluation rubrics, model-routing configuration, security and fraud controls, internal telemetry and system logs, and aggregated or irreversibly anonymised analytics. We apply an exclusion only to the extent necessary and not in a way that impedes or delays switching. These exclusions do not limit a person’s separate data-protection rights.

The maximum notice period before we initiate switching is two months. After that notice period, we complete the mandatory transition without undue delay and normally within 30 calendar days while maintaining service continuity, contractual functions and an appropriate level of security. We provide reasonable assistance and relevant information for the Customer’s exit strategy. If the 30-day transition is technically infeasible, we notify the Customer within 14 working days of the request, explain the technical reasons and state an alternative transition period, which will not exceed seven months.

The affected service contract is considered terminated, and we notify the Customer, when switching completes successfully or, for an erase-only termination, at the end of the applicable notice period. After the agreed transition ends, exportable data and digital assets remain retrievable for at least 30 calendar days. Once that retrieval period (or a longer period agreed with the Customer) expires and a switch has completed successfully, we erase Customer-generated or Customer-related exportable data and digital assets, except where Union or national law requires retention. Any lawfully retained or protected backup copy is isolated from ordinary use and handled under the verified retention schedule. FundyBee charges no fee for its standard switching process, standard export or data egress; any separately requested professional service must be agreed in advance and cannot be used to impede a statutory switch.

14. Suspension and termination

You may stop using the Service or cancel renewal at any time. We may suspend affected access immediately where reasonably necessary to address a security risk, unlawful use, non-payment, a provider restriction or material breach. Where practicable, we will explain the reason and allow a reasonable opportunity to cure or appeal by contacting support.

We may terminate for an uncured material breach after 30 days’ notice, or immediately for serious unlawful or dangerous conduct. We may also discontinue the Service with at least 30 days’ notice and a pro-rata refund for prepaid service that will not be supplied. Before ordinary termination takes effect, export Customer Content you need. Data handling after termination follows the Privacy Notice and DPA. For an EEA consumer, on request after termination we will also make eligible non-personal content they provided or created available free of charge, without hindrance, within a reasonable time and in a commonly used machine-readable format, subject to statutory exceptions.

15. Warranties and liability

We will provide the Service with reasonable care and skill. Except for express promises in these Terms and rights that cannot lawfully be excluded, the Service and AI output are supplied as available. We do not promise that output is accurate, complete, unique, eligible, accepted or funded, or that every interruption or defect can be prevented.

For business Customers, to the maximum extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, anticipated funding, opportunity, goodwill or data that could reasonably have been backed up. Our aggregate liability arising from the Service in any 12-month period is limited to the greater of €100 and the fees paid or payable for the Service in that period.

These exclusions and limits do not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations to the extent a limit is prohibited, payment obligations, or any liability or consumer remedy that cannot lawfully be limited. Nothing makes you liable for loss caused by our breach.

16. Changes to these Terms

We may update these Terms for legal, security, technical or service changes. Material changes will be notified by email or in the Service at least 30 days before taking effect, unless an urgent legal or security reason requires earlier effect. Changes do not apply retrospectively. If a material change is unacceptable, you may cancel before it takes effect. Continued use after the effective date constitutes acceptance where permitted by law; where fresh express acceptance is required, we will request it.

17. Governing law and disputes

These Terms are governed by Greek law, without excluding mandatory protections under the law of an EEA consumer’s country of residence. Greek courts have jurisdiction for business disputes. Consumers may also bring proceedings in the courts available under mandatory consumer law in their country of residence.

Please contact us first so we can try to resolve a complaint. Eligible consumers may also contact the Greek Consumer Ombudsman or the European Consumer Centre in their country. The former EU Online Dispute Resolution platform has been discontinued and is not used.

18. Contact and notices

Innovation Bee P.C., Palaeokastro 0, 50300 Voio, Kozani, Greece. G.E.MI. 164094236000; VAT EL801827709. Email info@innovationbee.gr. Notices may be sent to the email registered with your account. Keep that address current.